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GUS Support

ID
Replies
Date
Time
Description
6/23/08

10:21:39

Personnel
0.0
2003
Closed
I am having an issue projecting distributions, I get a messat asking if I want to add historic or non-historic beniefits. It will not allow me to project after that.
6/17/08

14:49:41

Purchasing
5.1
2004
Open
In Fiscal Year 06-07 LV #010743-61968 on project code SU1 was created. Then the invoice was paid on a form 5 and posted via the budget module. Then the invoice was posted again via the Purch module and carried forward into the new fiscal year 07-08. Now looking back on it i have discovered the double posting but can't correct a carried forward expense entered in the Purch Mod. Please zero out the $77.58 expense associated with LV #010743-61968 in FY 07-08 project code SU1. Thank you, Mike
6/17/08

11:28:45

Personnel
5.3
2004
Open
CJP02 is project code. Posted a UPAY debit tranasaction on CJP02B appeared but credit transaction on CJP02 did not which is not the problem. Created credit transaction on CJP02 and the lien is a debit rather than a credit. Sent screen shot via email.
6/17/08

11:22:26

Personnel
5.0
2004
Open
Project code CXP02 has a lien of $1,031.48 in sub 2 and $32.39 in sub 6 that does not correspond to any transaction and it needs to be removed. ALREADY REPORTED VIA PHONE THIS EMAIL FOLLOWUP.
6/17/08

11:13:51

Other?
5.2
1999
Open
Hi Pete - as per our phone conversation just now (11 am 6/17/08) it'd be great if subcatagory 3 items could be listed in order of "date entered", for both the outstanding liens and audit trail spreadsheets. Thanks so much. John Lew NRI
6/17/08

08:21:07

Other?
0.0
2003
Open
when laura haston logs on to her computer logon and her gus logon her numbers do not report correctly. when mike uses gus under her computer logon number do not report correctly. when mike uses gus under his user logon and his gus logon on her computer numbers are correct. i have removed her application data and all personal settings i could find. any ideas?
6/9/08

11:37:03

Other?
5.3
2003
Open
Type Description Here
5/14/08

15:02:26

Purchasing
5.1
2003
Resolved
An LV was entered into the Purch Mod and the PO was taken to the Bookstore. The Bookstore used an incorrect PO. Bren Staff upon receiving the invoice didn't realize the PO used by the bookstore was incorrect and processed the invoice in GUS as normal. Upon reconciliation I discovered that the Expense was on the wrong project code and when into the purch mod to move it. I changed all the info and moved it to the now project code so i could then UFIN it back to the original correct project code. Now I have an expense in both project codes. An extra expense of $54.87 is on project code CP10 which is no longer linked to a LV # in the purch mod. please remove this expense. THanks,
5/7/08

11:58:05

Purchasing
5.2
1999
Resolved
I just finished my first time posting of an invoice that is a split SB /High value . JUST LOVE IT! So user friendly !!!! A genuine thank you!
5/6/08

10:52:26

Purchasing
5.3
2004
Resolved
PO with department number D059 has a lien pending in the budget module that was never associated with SB43527. the invoices posted in the purchasing module did not reduce this lien. The project is HBN01 and your magic behind the scenes will be required to clear the bogus lien. Thanks, Giulia
4/30/08

09:14:22

Budget
5.1
2004
Resolved
In Bren Project Code ES625 I have a carried forward posting for Beckman Coulter, Inc. for $2,360.00 that needs to be zeroed out. The LV # is 009106-61890. If you look in last fiscal year you will see that the same invoice was paid on LV# 009106-61891. So this is a double posting. When you get a chance please clear it out.
4/28/08

15:37:18

Personnel
5.3
2004
Open
Project ARP40 has liens in sub Y of $664,915.47 on about 12K of expenses in sub 2 and sub 6. Please fix.
4/23/08

09:49:38

Personnel
5.0
2004
Open
In project code CHW02 a payroll lien of $330 and the corresponding benefits lien of $9.80 is showing up but doesn't appear to be tied to any transaction. Please clear the above payroll liens. thanks,
4/16/08

14:45:04

Personnel
5.2
2004
Open
GUS 5.3rc2 ARP40, Daniel Lavalle is liened for payroll from 4/1/08 to 6/30/08 and lien of $9,587.52 in sub 2 and $3,323.46 in sub 6 have a corresponding lien of $664,915.47 in sub Y. This is a problem?? Sub Y is set up without overhead. Ciao, Giulia
4/15/08

12:54:49

Personnel
5.2
2004
Open
BDF02 payroll lien showing up in budget module that has no corresponding transactions in personnel module. Please delete.
4/15/08

12:50:43

Personnel
5.2
2004
Open
Actually we are using version 5.3rc2 BDF02 there is a $200 expense in the budget module that is incorrect and I cannot find the corresponding transaction on the personnel side that is creating it. It needs to be deleted. CS200 benefits are off 1 cent the weird part is that it is a GUS round problem I will send the snap shot via regular mail.
3/27/08

10:18:05

Budget
0.0
1999
Resolved
PHYS8U....Project Status screen shows correct allocation of $21469.49 in sub 3, where all the money should be. Account/Fund Status screen show differt allocation amounts totally and are NOT correct....how do we get them to match since Account/Fund Status screen is normally what we look at and compare to the general ledger?
3/26/08

10:18:53

Purchasing
0.0
1999
Resolved
Re: PHYS8Y A high value p.o. was created as 060 then later became SB44697 for $2718.32 and was paid via the purch system......The invoice was paid but it appears that Gus created two leins, one for the original 060 and another one for SB44697 so when the invoice was paid only one lein went bye bye....I'm leaving it for you to look at but let me know when you figure it out so I can eliminate the lein. tanks.
3/21/08

15:42:54

Personnel
0.0
1999
Open
The previous message from me didn't indicate which account........PHYSF3.......sorry
3/21/08

15:40:32

Personnel
0.0
2004
Pending
There is a descrepency between the amount that is showing up as a payroll lein and when you manually total all outstanding liens. We are off $1224.61 in salary alone. Please help..........
3/18/08

10:17:34

Purchasing
0.0
2004
Resolved
Hi Guys, The email notification function for the purchasing section is not working. Thanks, Kris
3/14/08

16:51:46

Personnel
5.2
2004
Open
KMW02 (project seq #496) main SP lien for task 1, sub 6, is over by $2254. If you add up the liens for the individual people on task 1, sub 6, they = 231.70. The lien is for 2485.70. I can't find any transactions on task 1 sub 6 that would equal the larger lien.
3/13/08

10:27:51

Other?
5.2
2004
Pending
we would like the ability to define a path for the base root of the "PI Reports Folder" on a network filesystem so that we do not have to manually copy this archive back and forth between our local computer and a fileserver. we tried creating an alias of the "PI Reports Folder" of the network drive to the desktop of our Mac and GUS complained upon saving of the reports that it could not write to the folder.
2/11/08

14:26:42

Budget
5.2
2004
Other
WHEN IN EDIT RECONCILE SCREEN, IT FREEZES, I HAD TO QUIT 3 TIMES.....
2/9/08

09:02:59

Personnel
5.2
2003
Open
Hi guys, KMW01 has tasks. Last month it was liening and posting to fees/gship. It was fixed, but this month that I am reconciling January's paryoll, it is doing the same. I reprojected the distributions choosing the tasks as benes instead of the defaults, but it is still liening in the wrong sub. Can any of you help me?
1/16/08

10:39:00

Other?
5.1
2003
Open
Hi guys, KMW01 is the project that has the tasks. This project does not have anyone who we pay Fees/gship. However, for some reason it is projecting/liening fees/gship and nothing in benefits. The two people who are on this project are Matt Kay (Assoc Researcher) and Jordan Heard (Undergrad). Can you help me to figure out what I am doing wrong when I re-project? Thank you, Imelda
1/11/08

10:22:23

Other?
0.0
2003
Open
The 'send mail'function doesn't seem to be working on the purchasing end of gus. I keep getting an error message when I try to send out emails.
1/10/08

12:08:39

Personnel
5.1
2003
Resolved
Hi guys, I cannot reconcile KMP01. Just like KAP16, I get a message that Dec has been reconciled on the budget side. On KMW01 and KMW02 I get a red line that the liens are off from the budget. These two are set up by TASKs and perhaps I am doing something wrong when I set up the appt, thus, when I reconcile it does not balance. Can you guys help me. I am almost done reconciling. So that, John can run the statements, but he will not be able to reconcile KPM01. Thank you, Imelda
1/9/08

17:40:44

Personnel
5.1
2003
Resolved
Hi guys, I cannot reconcile KAP16 for 12/07. It gives me a message that it was been reconciled on teh budget side. However, John has not reconciled December yet. Help please. Thank you, Imelda
1/4/08

12:43:42

Personnel
5.1
2003
Closed
Hi guys, Tom Painter, I cannot extend him beyond 6/30/07, as he is on dept funds CS100. However, it allowed me to type a begin date of 12/1/07 and reset the end date to 6/30/07. I need to extend him thru 11/30/08. Thanks, Imeld
12/15/07

11:18:47

Personnel
5.1
2003
Open
There's a transaction for Kay on CS100 that can't be reconciled or edited. I created one that could be to reconcile but this one and the one with zero I tried to create as an offset need to be deleted but I can't find how to do that. Thanks. KS
12/10/07

16:46:43

Personnel
0.0
1999
Resolved
The beauty of a UPAY done through GUS is that it automatically posts...only there was no button to allow that to happen.....what happened? I did a UPAY for Raphael Gavazzi for October 07 and found no button to make this complete.
12/4/07

15:08:30

Other?
5.1
2004
Resolved
Printed out Financial Statements this month and got a cover sheet for each and every project. Normally we get one cover sheet with all projects listed.........
11/15/07

15:31:00

Personnel
0.0
1999
Open
KMW01, the Award Information screen is showing a red line that "Personnel liens on the budget side =$30,972.24 (under by $9790.80)." I am about to leave, but tomorrow I can check where the discrepancy is if it's benes or salaries. Thanks, Imelda
11/15/07

15:16:16

Other?
0.0
1999
Open
KMW01, Matt Kay, this employee ended 10/31/07. GUS set him as inactive, even thouh, I went and set him as active, GUS kept setting him as inactive. When I tried to reconcile 10/07, the distribution was hidden. I had to check the button "show all" to get it back. Perhaps you already knew this, if so, please turn off the inactive set up or set a preference for it. Thanks, Imelda
11/15/07

09:44:28

Other?
0.0
1999
Open
DFW05, after reconciling October, no liens or balance is showing on 6A sub.
11/15/07

08:59:10

Personnel
0.0
1999
Open
Hi guys, Reconciling, DFP41 Abbey, Heather, hourly employee. Perhaps you already know about this on hourly people, her appt goes from 10/5/07-5/31/08. I am trying to reconcile hrs paid in October, but when I go to the post-reconcile screen, there is no line for October to reconcile, the lines start in November. Thank you, Imelda
11/14/07

13:44:17

Personnel
5.1
2003
Open
Hi guys, Do you know how to change someone's name in the employee information screen. I'm referring in particular to employee's last name: Glassco. I tried fixing it in the contact info screen, but it looks ok there. While we're at it, for Greg Janne, I tried to extend him thru 9/30/08 on a departmental acct but being a deptmatmental acct it reset it to 6/30/07. However, the start date on the distribution is 10/1/07 - 6/30/07. Another employee with the same problem is Eggert, Kenneth with start date 9/1/07 - 6/30/07. Please let me know how I can fix the end date for their distributions. You probably already know that the inactive button at the appt level on the Appts/Distributions screen does not work. Thank you, Imelda
11/14/07

08:05:08

Other?
5.1
2004
Open
test
11/8/07

11:49:13

Personnel
0.0
2004
Open
When a new transaction in created in the post/reconcile screen for a negative (credit) payroll transaction the save changes button is greyed out. Yo have to check the reconcile button and then the save changes button appears. When you then press save changes and reconile box is still checked you assume it will reconcile and it does not. Sometimes it will not reconcile the transaction until you leave that empolyee and then go back to empolyee and transaction.
11/6/07

14:03:09

Other?
5.1
2004
Closed
different behavior in FireFox. - pete
11/2/07

14:55:32

Personnel
5.1
2003
Open
Hi guys, In the distribution screen, Actual Salary per month, I am trying to enter $689.97, but Gus changes it to 690.089328 Is there a way to have gus behave? Also, will it be possible to round up the decimas to 2 instead of the 6 or more that it currently shows? Thank you, Imelda
11/2/07

12:05:49

Personnel
5.1
2003
Open
Hi guys, I am trying to copy/paste from Excel to the appt screen, the fees/gship but it is not possible. In a future version, this would be very helpufl. Thank you, Imelda
11/2/07

12:03:36

Personnel
5.1
2003
Open
Hi guys, I think, I already reported that when I am in the appt screen and I press enter instead of tab the following screen shows. http://gus.ucsb.edu/Documentation/Personnel/index.html?Appointments.htm I was trying to get to the GUS home page from the screen above, but I did not see a home or feedback link. Thanks, Imelda
10/30/07

09:33:35

Other?
0.0
1999
Open
It would be extremely handy if both the Project Status screen and the Account Fund Status screen and maybe even the Personnel Summery screen had the overhead rate (%) to reference. I find I need that information often when I'm using those screens. Only "a way down on your list" request, but a handy dandy tool...............
10/30/07

09:26:04

Personnel
5.1
2003
Resolved
I noticed that each time I enter a new employee's ID number in the personnel module, I receive a pop-up error message. The message states, "This operation is not compatible with the two arguments. If ([Employee]UC_Emp_ID#0)". I'm able to continue by clicking on continue, however, I wanted to notify you of that pop-up notice.
10/29/07

14:42:43

Budget
5.1
2003
Other
I can't run an audit trail for our departmental accounts. Whenever I try, a message will appear that says "The set does not exist"...abort or continue. I press continue and nothing happens and then I have to press abort.
10/25/07

18:51:29

C&G
5.1
2004
Resolved
When trying to add a new project from the award screen, the information I type in disappears.
10/25/07

12:34:57

Personnel
4.5
2004
Resolved
A number of employees who were to be paid this month didn't show up on our roster. In one case Ryan Moll who's appointment ended 10/23/07 wasn't there. My thinking is that he was made inactive the same day his appointment ended but the problem is we still need to pay him for hours worked in October. This is a problem. Other people not paid had appointments out many months but still didn't show up. I don't think I've had this happen before...............help..........
10/18/07

13:38:27

Personnel
5.1
2003
Open
In the Post reconcile screen when I create a new transaction I click on reconcile and then click on save changes. Instead of reconciling and saving my transaction it removed the check mark from the reconciling button. So, I had to do click on reconcile/save changes again and it saved it the second time. Imelda
10/18/07

12:46:05

Personnel
5.1
2003
Open
Hi guys, I am reconciling SDF07. The record for James Watson, 10-07 - 6/08, shows a benefit rate of 1.58%. His salary is $894.08 However, the total benefits in Gus are showing at $1407.94. His fees = 448.57 gship = 113 Total = 561.57 benes at 1.0158 = 14.13 (this is what it should be) total benes = 575.70 It is a huge difference between 575.70 and 1407.94 that gus is showig. I also took at Mike Robinson's appt, same grant SDF07 and I noticed thatthe benefits are in red. Why is that? So, there is a difference of $6418.70 that Gus has more than my excel salary projection. I really cannot have such huge difference showing. I am going to try to force the correct benefits on Watson's record. Thank you, Imelda PS I came by your office to show you the records I am talking about, but no one was there.
10/18/07

11:47:40

Personnel
5.1
2003
Open
Hi guys, Will it be possible that employees are not set up as inactive, or that there is a preference for that. More often that not, I am finding my self changing screens from the post reconcile to the employee screen to set someone as active because the distribution is not showing in the post reconcile screen. Also, on Michael Robinson, he has an appt 10/1/07 - 12/31/07, he is showing in the post reconcile screen. However, when I went to pull his appt in the employee screen he was inactive. I would think that if he has a current appt the inactive feature should change from inactive to active. To me I would like to set someone's appt as inactive when I think it is no longer active. Thank you, Imelda
10/17/07

15:40:41

Personnel
5.1
2003
Open
Hi Guys, FYI.- In the Post-Reconcile screen, in the vacation adjustment field, it takes several tries to make a vacation amount positive, even if I click on the allow debit button. Thanks, Imelda
10/16/07

12:04:07

Personnel
5.1
2003
Resolved
Hi Guys, In the appt screen if I click Enter instead of Tab, Internet Explorer opens with GUS web page on the Appt Screen information. I thought this screen would only open if I click on the "?" When you have a minute, if you can please take a look at this bug, that will be great. Thank you, Imelda
10/16/07

11:25:20

Personnel
5.1
2003
Resolved
Hi guys, The projection report button on the post-reconcile screen has bugs. Once I open it I get a message that it cannot update because I have a window open. The only other window open is the "print projections." Even if I close the "print projections" window, it still does not let me update. I have to close the post-reconcile screen to reset it. Thanks, Imelda
10/12/07

10:48:29

Budget
5.1
1999
Resolved
when I go to "print reports", nothing will print. Is this a permission problem, or am I just not understanding how to make a report? Thanks Pat
10/12/07

10:46:38

Purchasing
5.1
2004
Open
When using the send email feature from purchasing module it does not automatically populate the send email to field even though template shows send email to PI and Ordered By. The budget module and the personnel module automatically populate that field but purchasing does not. Ciao, Giulia
10/11/07

15:45:20

Personnel
5.1
2003
Open
Hi guys, I noticed that on project code DFP39, David Stoms is showing unreconciled benes for $2118. However, the liened amount of benes (upper right side)is showing $1699.68. I thought my liens should be the same as my unreconciled. Thank you, Imelda
10/11/07

13:40:52

Personnel
5.1
2004
Closed
Project PHYS7U has a bogus lien of $930.89 in sub 6A. I don't see this expense tied with anyone projected. Please remove this. Thanks, Lynnette
10/10/07

16:22:20

Personnel
5.1
2003
Open